Job Description:
Are you a tech-savvy particular person trying to begin a profession in technical assist with out the necessity for a level or prior expertise? NoGigiddy is looking for enthusiastic and devoted people to hitch our workforce as Technical Assist Specialists. On this entry-level function, you may be the primary level of contact for our customers, offering professional technical help and making certain a seamless expertise for all.
Obligations:
• Reply to technical inquiries by way of chat, electronic mail, and telephone in a well timed {and professional} method
• Diagnose and troubleshoot software program and {hardware} points
• Present step-by-step steering to customers to resolve technical issues
• Help customers with navigating our platform and using its options successfully
• Keep a excessive degree of buyer satisfaction by glorious communication and problem-solving abilities
• Collaborate with workforce members to constantly enhance assist processes and consumer expertise
• Doc and escalate advanced technical points to the suitable departments when mandatory
• Take part in coaching classes to remain up to date on product data and technical assist finest practices
Necessities:
• No diploma required
• No prior expertise wanted; we are going to present complete coaching
• Robust technical aptitude and problem-solving talents
• Wonderful written and verbal communication abilities
• Skill to work independently and as a part of a workforce
• Dependable web connection and a quiet workspace
• Optimistic perspective and a willingness to be taught
Advantages:
• Aggressive hourly pay ($15-$18/hr)
• Versatile work-from-home schedule
• Complete coaching program
• Alternatives for development and development throughout the firm
• Supportive workforce atmosphere
• Entry to unique gig alternatives
Find out how to Apply:
Equal Alternative Employer:
NoGigiddy is an equal alternative employer. We have a good time range and are dedicated to creating an inclusive atmosphere for all staff.
Be part of NoGigiddy immediately and take step one in direction of a rewarding profession in technical assist!
