is it ageist to inform an older crew member they’re flawed?
A reader writes:
When our firm went 100% on-line work, my crew and I helped arrange 35 workers with {hardware} of their houses. The division we assist is generally folks of their late 20s-early 30s. Two workers, Archie and Edith, each have dangerous attitudes and break their {hardware} loads. I might say an excellent portion of my employees’s time is spent changing Archie’s display screen for the third time this month or fixing a virus that Edith has unfold to the complete division. Don’t get me began on what they do to telephones, tablets, and laptops.
I used to be simply notified by our HR officer that each Edith and Archie have filed complaints about certainly one of my employees members as a result of she politely defined a course of in a step-by-step e mail and used the phrases “that’s not correct” and the “right manner.” Each Archie and Edith felt that they have been being discriminated towards and mocked as a result of they’re older than the remainder of the crew. I learn the e-mail and that’s 100% not what occurred. After they filed their criticism, they despatched harassing and abusive texts to my employees member.
They need me to reprimand my crew member and despatched an e mail that all of us have to finish a sensitivity coaching and mentioned we are able to’t use the phrases “proper, correct, flawed, or incorrect or any model thereof, as some crew members discover the phrases offensive and disrespectful with reference to their age.” I requested them to make clear and HR responded, “Don’t inform anybody older than you they’re flawed, it’s impolite and hostile.”
I’m not keen to (1) reprimand my employees for explaining and fixing an error that would have value our firm some huge cash, or (2) let folks bully my employees.
I reply this query — and two others — over at Inc. at this time, the place I’m revisiting letters which have been buried within the archives right here from years in the past (and generally updating/increasing my solutions to them). You can learn it right here.
Different questions I’m answering there at this time embrace:
- How can we give job candidates a straightforward solution to ask for interview lodging?
- Will my lack of poker face cease me from being promoted?
