What you get to do:
Tooling Growth and Automation
Design, implement, and optimise inner instruments to reinforce operational effectivity and automate workflows.
- Develop and preserve inner tooling options, incorporating AI/ML capabilities the place relevant.
- Establish and implement automation alternatives utilizing AI and ML applied sciences.
- Combine SaaS platforms (e.g., HubSpot, Zendesk) with inner firm instruments by way of APIs and internet applied sciences.
- Develop and preserve documentation for instruments, integrations, and automation processes.
- Troubleshoot and resolve technical points associated to integrations, automation, and AI-powered options.
AI and Machine Studying Integration
Utilise AI/ML frameworks to reinforce automation, enhance processes, and enhance operational effectiveness.
- Apply AI/ML applied sciences to optimise automation processes and workflows.
- Develop and deploy AI/ML fashions to reinforce help instruments and inner methods.
- Keep updated with developments in AI, ML, and automation applied sciences, guaranteeing their efficient utility.
- Combine AI/ML fashions into current methods and workflows to drive innovation and effectivity.
Cross-Purposeful Collaboration
Work intently with inner groups to grasp automation necessities and ship efficient options.
- Collaborate with Operations groups to establish inefficiencies and alternatives for automation.
- Work alongside Product, Engineering, and Assist groups to develop AI-enhanced automation instruments.
- Guarantee easy communication between groups for seamless instrument integration and course of optimisation.
- Present technical steerage and help to inner groups utilizing automation instruments.
Steady Enchancment and Innovation
Improve and refine automation options by means of steady iteration and technological developments.
- Monitor and enhance current instruments, guaranteeing they align with finest practices in AI and automation.
- Establish and implement enhancements to enhance instrument efficiency and person expertise.
- Undertake a proactive method to problem-solving, optimising automation processes for effectivity.
- Contribute to the event of finest practices for inner tooling and automation options.
What it takes to succeed:
- 3-5 years of expertise in automation engineering, AI/ML integration, or inner tooling growth.
- Expertise working cross-functionally with Product, Engineering, and Assist groups to drive automation initiatives.
- Confirmed monitor file in optimising workflows, decreasing guide processes, and enhancing operational effectivity.
- Robust experience in internet applied sciences (HTML, CSS, JavaScript) and API growth (RESTful, GraphQL).
- Expertise with server-side frameworks comparable to Specific.js (Node.js), Django (Python), or Spring Boot (Java).
- Proficiency in scripting languages (e.g., Bash, Python) for automation duties.
- Familiarity with AI/ML frameworks (e.g., TensorFlow, PyTorch) and automation deployment instruments.
- Robust understanding of AI/ML mannequin integration into current workflows.
- Wonderful problem-solving expertise with excessive consideration to element.
- Robust communication and collaboration expertise to work successfully with cross-functional groups.
- Means to work independently and handle a number of priorities effectively.
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