Be a part of Our Rising Workforce and Assist Scale a Profitable Six-Determine Social Media Advertising Company!
We’re in search of a extremely motivated and dependable Backend Supervisor to hitch our staff on a contract foundation. Your principal function will likely be to supervise and optimize our buyer help operations by coaching and managing new chat brokers, conducting high quality management in chats, and guaranteeing the graceful operation of our backend methods.
In the event you’re obsessed with working in a fast-paced setting, take pleasure in constructing processes, and wish to play a key function in scaling a dynamic firm, we wish to hear from you!
Key Obligations
- Prepare and onboard new buyer help brokers (Chatter).
- Conduct common high quality management critiques in chats to make sure excessive efficiency.
- Develop and implement environment friendly workflows and scripts to enhance staff productiveness.
- Present constructive suggestions to talk brokers for steady enchancment.
- Collaborate carefully with the management staff to optimize backend processes.
- Deal with administrative and operational backend duties.
What We’re Trying For
- Fluent in English at a C2/native degree (necessary).
- Quick typing expertise with glorious consideration to element.
- Excellent communication expertise—each written and verbal.
- Robust means to study rapidly and adapt to new instruments and methods.
- Extremely dependable and capable of work independently.
- Should have entry to a dependable laptop and high-speed web.
- Out there to work throughout US daytime hours or European daytime hours.
- 40 hours per week dedication (6–8 hours day by day, 6 days every week).
- An element-time schedule is feasible just for college students who can decide to full-time hours inside just a few months.
What We Supply
- Freelance contract with a clear cost construction (bill required).
- A beginning wage of $2,000 per 30 days, with alternatives to earn extra primarily based in your efficiency.
- Vital incomes potential: Profitable staff members sometimes earn between $2,500 and $4,000 per 30 daysinside just a few months by way of bonuses and elevated obligations.
- Paid coaching to make sure you’re totally outfitted to achieve your function.
- 100% distant work—you’ll be able to work from wherever, supplied you meet the supply necessities.
- The chance to play a pivotal function in scaling a profitable, fast-growing company.
- Entry to unique staff occasions and journeys overseas for prime performers.
Easy methods to Apply
In the event you’re able to tackle this problem, please apply to the next E-Mail: [email protected]
with:
with:
- A quick, one-page textual content explaining why you’re on this function.
- Affirmation that you simply meet all the necessities listed above.
- Your present location, availability, and affirmation that you would be able to work full-time (if part-time because of research, clarify your timeline for switching to full-time).
We’re excited to listen to from you and look ahead to studying extra about you. Let’s construct one thing nice collectively!
