We’d love to listen to from you for those who’re enthusiastic and educated about spreadsheets, each Google Sheets and Excel, have a knack for fixing riddles, love serving to folks, and have an curiosity in private and small enterprise funds.
Tiller is a nimble, distributed firm revolutionizing the best way folks deal with their funds. We make it simple to trace your spending and handle your cash in a spreadsheet with day by day financial institution feeds and useful templates. We’re enthusiastic about empowering folks with their monetary information in a versatile, customizable format to allow them to take management of their future.
As a Tiller Buyer Assist Consultant you’re on the frontlines interacting with our clients and serving to them troubleshoot points starting from a financial institution information connection gone dangerous to an N/A error in cell B12 within the Basis Template. You’ll even be accountable for serving to educate clients on the product, answering fundamental questions like how you can type a big information set in a spreadsheet or sharing concepts and content material for a way they will customise their spreadsheets to finest meet their particular cash administration wants.
For many clients, you’ll be one of many solely folks at Tiller they get to know. By becoming a member of the staff, you’ll be instrumental in rising our robust repute for a responsive and pleasant buyer expertise that can in the end empower clients to take cost of their funds and personal their future.
About You:
- You have been born an issue solver and you’re keen on serving to folks.
- You’re out there 5 days per week for at least a 6 hour shift, together with Saturday or Sunday.
- You’ve gotten a working data of Google Sheets & Microsoft Excel.
- You’re so enthusiastic about diving into merchandise that after all you’ll learn each assist heart article (and also you’ll in all probability have many prompt enhancements to those articles).
- You’ve gotten 1+ years of buyer help expertise or a background that makes you an ideal match.
- Up-to-date LinkedIn profile.
BONUS POINTS FOR
- Background in or ardour for private funds or small enterprise funds.
IN YOUR ROLE YOU WILL:
- Achieve a deep understanding of the inside workings of Tiller and our product.
- Spend most hours of your workday in Intercom, our help messaging device, or Discourse, our group discussion board, responding to buyer and group inquiries.
- Help in evolving the shopper success program at Tiller.
A FEW EMPLOYEE PERKS:
- Work from anyplace within the US.
- Superior, supportive colleagues who know how you can have a great giggle collectively.
- A Mac that will help you do your finest work.
Tiller is an equal alternative employer. All certified candidates will obtain consideration for employment with out regard to race, shade, faith, intercourse, sexual orientation, gender identification, gender expression, nationwide origin, age, protected veteran or disabled standing, or genetic data.
POSITION DETAILS
- 30-40 hours per week anticipated
- Medical insurance and PTO advantages eligible after full time for 30 days
- Pay beginning at $20 per hour.
- That is an hourly place with direct deposit paychecks twice monthly.
