We’re on the lookout for a candidate with telephone expertise in gross sales, who’s fluent in each spoken and written English. This can be a distant job place with a name middle really feel, so in case you are reliable with a wonderful work ethic, and a distraction-free workspace, you may work from the consolation of your personal dwelling.
This position begins as a seasonal place (Feb – Sept), however with robust potential to show right into a long-term place primarily based upon efficiency. We even have an all-inclusive type of coaching obtainable to get you began, and steady coaching updates all through the season to make sure you have all of the instruments you want to succeed whereas dealing with calls.
Tasks:
o Inbound and outbound calls (heat calls).
o On this place, you can be taking round 200 calls per week. Most gross sales are accomplished in calls that final 6 to fifteen minutes.
o Our hours of operation are 7a-12a CST M-F, and 8a-10p CST Sat-Solar. We provide 8hrs per day for a max of 5 days per week (40hrs) throughout these hours.
o You’ll clarify who we’re (a garden care providers platform), what we do (match garden care professionals with householders), present job estimates, and efficiently guide and upsell prospects for recurring providers.
o You must have an understanding of the right way to join with a US primarily based buyer and shut a sale over the telephone. Overcoming objections and upselling expertise are a should.
What are we on the lookout for:
o Capacity to ascertain rapport with prospects
o Capacity to offer superior service to each buyer by using all obtainable instruments and assets
o Capacity to promote and shut offers over the telephone
o Capacity to crush outlined gross sales targets and agent metrics
o Adaptable to vary
o Empathy to prospects
o Capacity to stick to a schedule
o Excessive productiveness at outlined proficiency ranges
o Willingness to obtain and act on suggestions from the management workforce
Necessities
- A minimum of a highschool graduate
- EXCELLENT written and verbal English expertise
- Expertise of at 2 years within the BPO trade is most popular
- Prior expertise utilizing CRM and VoIP software program is a plus
- Laptop, laptop computer or desktop with a digicam (8GB RAM, Corei5 Processor) with a noise-canceling headset. We can’t use chrome books, tablets, ipads, or cell telephones as they aren’t suitable with our telephone system.
- Constant energy supply; and dependable web connection (25 Mbps, with a backup connection of 10 Mbps) in a quiet house that’s free from distractions to work
- Most popular ISP/Web suppliers are PLDT (#1) or Converge (#2)
- Again up energy and web provides to make sure you’ll be able to full your full shift
- Prepared to work US hours and weekends; and amenable to working in rotating shifts
Advantages
- Compensation
- Base Pay: $5/hour
- Efficiency-Based mostly Fee: Earn a further $1 to $4 per hour, primarily based in your gross sales success.
- Complete Potential Pay: $6 to $9/hour with constant efficiency.
- Nice Tradition: One of many high locations to work in Austin in 2018, 2019, and 2020, and within the US in 2021, we’re all in regards to the workforce. That is why we’ve spent a large period of time discovering humble, passionate, and sensible people that you’ll get to work with day-after-day.
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