Job Description:
Are you a tech-savvy particular person trying to begin a profession in technical assist with out the necessity for a level or prior expertise? NoGigiddy is in search of enthusiastic and devoted people to hitch our crew as Technical Assist Specialists. On this entry-level function, you can be the primary level of contact for our customers, offering skilled technical help and guaranteeing a seamless expertise for all.
Duties:
• Reply to technical inquiries by way of chat, e-mail, and cellphone in a well timed {and professional} method
• Diagnose and troubleshoot software program and {hardware} points
• Present step-by-step steering to customers to resolve technical issues
• Help customers with navigating our platform and using its options successfully
• Keep a excessive stage of buyer satisfaction by way of wonderful communication and problem-solving abilities
• Collaborate with crew members to constantly enhance assist processes and consumer expertise
• Doc and escalate advanced technical points to the suitable departments when mandatory
• Take part in coaching periods to remain up to date on product data and technical assist finest practices
Necessities:
• No diploma required
• No prior expertise wanted; we are going to present complete coaching
• Sturdy technical aptitude and problem-solving skills
• Glorious written and verbal communication abilities
• Means to work independently and as a part of a crew
• Dependable web connection and a quiet workspace
• Optimistic angle and a willingness to be taught
Advantages:
• Aggressive hourly pay ($15-$18/hr)
• Versatile work-from-home schedule
• Complete coaching program
• Alternatives for development and development throughout the firm
• Supportive crew atmosphere
• Entry to unique gig alternatives
Learn how to Apply:
Prepared to hitch the NoGigiddy crew and begin your profession in technical assist? Apply now by sending your resume and a quick cowl letter explaining why you are the proper match for this function to [[email protected]].
Equal Alternative Employer:
NoGigiddy is an equal alternative employer. We rejoice variety and are dedicated to creating an inclusive atmosphere for all workers.
Be a part of NoGigiddy right this moment and take step one in direction of a rewarding profession in technical assist!
