Job Description:
Are you a tech-savvy particular person trying to begin a profession in technical assist with out the necessity for a level or prior expertise? NoGigiddy is looking for enthusiastic and devoted people to hitch our workforce as Technical Assist Specialists. On this entry-level function, you may be the primary level of contact for our customers, offering professional technical help and making certain a seamless expertise for all.
Obligations:
 • Reply to technical inquiries by way of chat, electronic mail, and telephone in a well timed {and professional} method
 • Diagnose and troubleshoot software program and {hardware} points
 • Present step-by-step steering to customers to resolve technical issues
 • Help customers with navigating our platform and using its options successfully
 • Keep a excessive degree of buyer satisfaction by glorious communication and problem-solving abilities
 • Collaborate with workforce members to constantly enhance assist processes and consumer expertise
 • Doc and escalate advanced technical points to the suitable departments when mandatory
 • Take part in coaching classes to remain up to date on product data and technical assist finest practices
Necessities:
 • No diploma required
 • No prior expertise wanted; we are going to present complete coaching
 • Robust technical aptitude and problem-solving talents
 • Wonderful written and verbal communication abilities
 • Skill to work independently and as a part of a workforce
 • Dependable web connection and a quiet workspace
 • Optimistic perspective and a willingness to be taught
Advantages:
 • Aggressive hourly pay ($15-$18/hr)
 • Versatile work-from-home schedule
 • Complete coaching program
 • Alternatives for development and development throughout the firm
 • Supportive workforce atmosphere
 • Entry to unique gig alternatives
Find out how to Apply:
Equal Alternative Employer:
NoGigiddy is an equal alternative employer. We have a good time range and are dedicated to creating an inclusive atmosphere for all staff.
Be part of NoGigiddy immediately and take step one in direction of a rewarding profession in technical assist!
