my worker doesn’t learn her electronic mail
A reader writes:
I supervise a supervisor who’s in most respects an awesome supervisor. She does a superb job of teaching her group, however she has problem attending to all her emails in a well timed method. We’ve talked a number of instances about the necessity to delegate and to evaluation all emails inside 24 hours, and methods for working shortly via emails to get to the essential stuff, and he or she’s getting higher, however I nonetheless must immediate her on sizzling gadgets that are available as a result of she hasn’t seen them.
I just lately heard her point out engaged on weekends with a purpose to undergo her inbox. I perceive that she receives lots of emails. All of us do. However I don’t perceive why it takes a lot additional time on her half. I’m an enormous proponent of work-life steadiness and I fear that she’s going to burn out if this retains up. So as to add to this drawback, she is a subject skilled in a single space that I’ve little expertise in, so I usually can’t reply to questions with out consulting her. I need to be respectful of her time, however typically I want a solution now.
I’ve at all times been actually good at setting boundaries at work and delegating work, and I discover it odd when different folks don’t. I additionally are inclined to learn and course of data extra shortly than most individuals, however I can’t inform if it’s that, or if she’s simply disorganized. I’m positively responsible of delaying a stronger dialog on the problem as a result of she’s nice at all the things else, however I need to handle it earlier than she will get too deep within the weeds. How do I perceive what the basis of the issue is and handle it earlier than it’s too late?
I reply this query — and two others — over at Inc. at present, the place I’m revisiting letters which were buried within the archives right here from years in the past (and typically updating/increasing my solutions to them). You can learn it right here.
Different questions I’m answering there at present embrace:
- Reward on Monday, self-discipline on Friday?
- Guidelines of engagement in a brand new workplace format
